Terms and Conditions
For the purposes of these terms:
- We and Us means London College of Professional Studies who will provide the service to you.
- You mean the student receiving the services.
- Course means an online distance-learning course or face-to-face course or blended learning course.
- Study Materials means the materials relating to any one course, together with all revision and updates made by us, which may be in any format and which are required by the student to complete the course
Cancellation of Course
Your statutory right under the consumer protection (Distance Selling) Regulations 2000 allows you 14 days, from the day after your enrolment on a course, in which to make a written request for cancellation. After the 14 days have elapsed we cannot accept any course cancellation under any circumstances and all the fees are payable.
There will be no right to cancellation if the student has accessed to the online learning portal. The student must not log on to the online learning portal if he/she wants to cancel the course and wishes to get a refund.
Refunds of Deposits will be made only if you provide notice, in writing, 14 days prior to the starting date of the course, that you are unable to start the course. No refund of deposit or instalment payments will be made if the student withdraws later than this. Outstanding fees must be paid in full.
Study Fees must be paid according to the payments schedule agreed when you enrol with us. Please note that this also applies during informal or formally arranged interruptions to your studies.
When payment has been agreed by way of an instalment plan, you agree to make the required payment on the dates agreed from the outset. In the event of a payment not being received, you agree to pay the sum due within 24 hours of the due date or a £20 administration fee will be applied.
Interest will be charged on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.
Should your payment not be received within 7 days from the due date, then you will be in breach of contract and the full amount owing for the course will become due for immediate payment.
If necessary, a Debt Recovery Agency will be appointed to recover outstanding payments. The Debt Recovery Agency will apply further costs for the collection of the amount owing. Once your account has been passed to a Debt Recovery Agency, you will deal exclusively with the Agency. Once you have been passed to a Debt Recovery Agency, you will not be able to re-enrol on any of our courses.
Students, who withdraw after they have officially started the course, or are formally withdrawn from the course by the college, will be required to pay all outstanding fees for the course. To avoid any doubt, you have entered into a legally binding contract to pay the course fees in full and any additional fees where appropriate.
Postal and Courier Charges
Postal and Courier charges are included in the study fee, and paid for by us when sending certificates. However, please note that if certificates are returned to us, due to you providing an incorrect or inadequate address, or certificates are not being picked up from a notified collection point, or you changing address during the delivery period, you will be charged for the cost of re-sending the certificate.
Interruption of Studies
During the course, you may experience personal difficulties and can temporarily stop or delay your studies, for a period of up to 3 months, agreed with your tutor or directly with Student Services. An Interruption to Studies form must be completed to formalise this arrangement. Please note that retrospective approval for a formal interruption of studies will not be allowed.
If you fail to restart your studies after a period of 2 months you will be deemed to have left the course.
A maximum of 3 months interruption of studies can be taken during the period of the course.
You can only apply for an interruption of studies after 3 months from your official course start date.
During any informal or formally arranged Interruption of Studies, instalment payments must continue to be paid, as agreed at the start of the course.
Assignment Submission Deadlines
All students must submit their assignments according to the deadlines on the time table, emailed at the start of the course. A student can apply for extensions on their assignment submission deadlines. When students are granted an extension, this does not affect future assignment deadlines. Extensions must be given officially by Student Services.
If you are found guilty of plagiarism, submitting coursework which is not your own work, you will be removed from the course. Fees already paid will not be refunded, and any outstanding fees will remain due for payment.
Please note that we can only communicate with the student directly enrolled with London College of Professional Studies, we cannot communicate with any third party.
If you have a complaint, concern or criticism about any services we offer, please contact us at firstname.lastname@example.org.
This privacy statement applies to any personal data you may give to us. We collect any personal data you may give us when you begin your course. We will also collect contact details from prospective students. We maintain data on your transactions with us as well as your use of our services.
The personal information which we hold is held securely.
We will not accept any inappropriate behaviour directed at any member of staff under any circumstances. This includes bad language and threats via email, in writing, over the telephone or in person. London College of Professional Studies reserves the right to remove the student from their course, with no entitlement to a refund of fees; payment for any outstanding fees will be required in full.
These Terms & Conditions shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. If any provision of these Terms & Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms & Conditions will remain in effect.